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All rental rates are for time out, whether used or not, so please make your selections carefully. All applicable taxes are extra. Rental rates quoted on this site are daily / weekend, or single use rates unless otherwise noted. Most items are rented on a “one occasion” basis (pickup the day before, and return the day after the function). Items being rented for Saturday or Sunday may be picked up on Friday and returned on Monday. If you desire to use rental items for a longer period of time, please call us for our long term rates. All applicable taxes are extra. Rates are subject to change without notice.
A reservation booking deposit of 50% of the rental is required on all orders. This deposit will be refunded only if your order is cancelled at least sixty days prior to the date of the function. If you should cancel on less than 60 days notice, the reservation booking deposit is forfeited.
All fees for rentals, merchandise, services, and applicable taxes are payable prior to or upon receipt of order. We accept cash, Debit, Visa and MasterCard. A valid credit card is required as security on all rental transactions. Valid I.D. is required when order is picked up.
Delivery and pickup charges quoted are for first-floor delivery. There is an additional charge for beyond the first-floor. In order to provide efficient and dependable delivery service to all our customers, 24-48 hour notice is generally required. We will, however, provide unscheduled emergency delivery and pick up service whenever possible. Delivery must be made to, and equipment must be kept in, a sheltered location protected from the elements. We require that all deliveries be signed for by a responsible adult as responsibility for the equipment remains with the customer from the time of delivery to the time of pick up. If the equipment is unavailable for pick up when our truck arrives, there will be an additional charge levied plus any additional rental charges that may accrue. IMPORTANT!! Please check and count your order upon receipt and notify our office at once of any discrepancies. Phone (204) 786-8756.
You will receive all rental items clean and ready for use. Special containers are provided for your china, glassware, etc., to ensure that you receive your items sterilized, undamaged, sparkling and table ready. All returned glasses, cutlery, china, etc. need not be washed; only scraped and returned in the original containers.
Linens should be refuse free and dried prior to return to prevent staining and mildew. Each linen will be inspected upon return. Customer is responsible for mildew damage to linens, and for damage due to cigarette or candle burns, stains which cannot be removed, and damage due to misuse.
The customer is responsible for all equipment rented from the time of receipt until the time of return. Please be sure that all rental equipment is secured when not in use, and protected from the weather. Check with the management of rented halls to make sure they will take care of this for you. We do charge for missing or broken items. China, glassware, etc. will be considered broken if returned chipped. If you should discover a chipped or broken item when you unpack your order, please notify us at once so that we may note it on your rental contract, and not charge you for it.
We offer an optional damage waiver of 8% of the rental charges on selected items. This optional damage waiver covers the lessee for 100% of the first $100.00 in damage only. All broken and damaged items must be returned as proof of damage. This waiver does not cover lost items or items not returned. All items not returned will be considered lost and the lessee will be responsible for payment of any additional charges. The credit card left as security will be used for this payment. Damage waiver does not apply to boxes, containers, cutlery, garment racks, cooking equipment, wedding arches and accessories, or linen. Please ask for details.